People come to Accountants Community for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:.
![Mac Mac](/uploads/1/2/5/3/125384126/844815571.png)
Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible.
When no other word will do, explain technical terms in plain English. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for.
![Add Add](/uploads/1/2/5/3/125384126/759123736.png)
The Mac version of Quicken offers a different set of options and abilities than the PC version but Quicken does support exporting your PC files so you can import them on a Mac. Quicken supports transferring your accounts, securities, transactions and categories to Mac. Technical FAQs—Downloading transactions to Quicken for Macintosh. Under Accounts Found, any new account has an Add action selected. See Why doesn't my balance match what's shown on Vanguard.com? For more information.
Then, provide a response that guides them to the best possible outcome. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.